Your satisfaction is important to us at Mamalist. This Refund and Return Policy outlines the terms under which you can return products purchased from our online store.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, items must be in their original packaging and condition.
2. Non-Returnable Items
Some items are non-returnable, including opened toys, personalized products, and items marked as final sale.
3. Return Process
To initiate a return, please contact our customer service at [Contact Email] to obtain a Return Authorization Number. Include this number with your return shipment.
4. Refunds
Refunds will be processed within 7-10 business days after we receive your returned item. The refund will be issued to the original payment method used for the purchase.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
6. Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. Contact Us
If you have any questions regarding our Refund and Return Policy, please reach out to us at [Contact Email].
